Cookie Policy

This document contains information on the technologies that allow www.crm-movimentazione.it to achieve the purposes described below. These technologies allow the Data Controller to collect and save information (for example by Cookies) or to use resources (for example by running a script) on the User's device when the latter interacts with www.crm-movimentazione.it.

For simplicity, these technologies are briefly referred to as "Tracking Tools" in this document, unless there is reason to differentiate.
For example, although Cookies can be used in both web and mobile browsers, it would be out of place to speak of Cookies in the context of applications for mobile devices, since they are Tracking Tools that require the presence of a browser. For this reason, within this document the term Cookie is used only to specifically indicate that Tracking Tool.

Some of the purposes for which Tracking Tools are used may also, depending on the applicable law, require the consent of the User. If consent is given, it can be freely revoked at any time by following the instructions contained in this document.

www.crm-movimentazione.it uses Tracking Tools managed directly by the Owner (commonly called "first party" Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called "third party" Tracking Tools). Unless otherwise specified in this document, such third parties have access to their respective Tracking Tools.
Duration and expiration of Cookies and other similar Tracking Tools may vary depending on what is set by the Owner or by each third-party provider. Some of them expire at the end of the User's browsing session.
In addition to what is specified in the description of each of the categories listed below, Users can obtain more detailed and updated information on the duration, as well as any other relevant information - such as the presence of other Tracking Tools - in the privacy policies of their respective third-party suppliers. (through the links made available) or by contacting the Data Controller.

Activities strictly necessary to guarantee the functioning of www.crm-movimentazione.it and the provision of the Service

www.crm-movimentazione.it uses Cookies commonly called "technical" or other similar Tracking Tools to carry out activities strictly necessary to ensure the functioning or provision of the Service.

First Party Tracking Tools

Registration and authentication provided directly by www.crm-movimentazione.it

By registering or authenticating, the User allows www.crm-movimentazione.it to identify him and give him access to dedicated services. Personal Data is collected and stored solely for registration or identification purposes. The data collected are only those necessary to provide the service requested by the user.

Direct registration (www.crm-movimentazione.it)

The User registers by filling out the registration form and providing his Personal Data directly to www.crm-movimentazione.it.

Personal Data processed are: ZIP code, city, Fiscal Code, surname, date of birth, Usage data, email, User ID, billing address, physical address, language, country, name, house number, telephone number, VAT number, password, prefix, province, company, place of work, gender, state, Tracking Tool, username, and various types of Data.

Other activities involving the use of Tracking Tools

Experience improvement

www.crm-movimentazione.it uses Tracking Tools to provide a personalized user experience, allowing better management of personal settings and integration with external networks and platforms.

Viewing content from external platforms

This type of service allows to view content hosted on external platforms directly from the pages of www.crm-movimentazione.it and interact with them.
This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Measurement

www.crm-movimentazione.it uses Tracking Tools to measure traffic and analyse User behaviour with the aim of improving the Service.

Statistics

The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of User behaviour.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracing and examining the use of www.crm-movimentazione.it, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

Personal Data processed: Usage Data and Tracking Tool.

Place of processing: Ireland - Privacy Policy – Opt Out.
Heat mapping and session recording

Heat mapping services are used to identify which areas of a page are subject to the passage of the cursor or mouse click in order to detect which of them attract the most interest. These services allow you to monitor and analyze traffic data and are used to keep track of User behavior. Some of these services may log sessions and make them available for later viewing.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a heat mapping and session recording service provided by Hotjar Ltd. Hotjar complies with generic “Do Not Track” headers. This means that the browser can instruct the script not to collect any User data. This is a setting that is available in all major browsers. More information on the opt-out from Hotjar can be found here.

Personal Data processed: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: Malta – Privacy Policy – Opt Out.

How to manage preferences and give or withdraw consent

There are various ways to manage preferences related to Tracking Tools and to give or withdraw consent, where necessary:

Users can manage preferences related to Tracking Tools directly through their device settings - for example, they can prevent the use or storage of Tracking Tools.

In addition, whenever the use of Tracking Tools depends on consent, the User can give or withdraw this consent by setting their preferences in the cookie policy or by updating these preferences via the tracking settings widget when available.

Thanks to specific browser or device functions, it is also possible to remove previously saved Tracking Tools.

Other Tracking Tools present in the browser's local memory can be removed by deleting the browsing history.

Regarding third-party Tracking Tools, Users can manage preferences and withdraw consent by visiting the relevant opt out link (if available), using the tools described in the third party's privacy policy or by contacting it directly.

Find the settings related to the Tracking Tools

Users can, for example, find information on how to manage cookies in some of the most popular browsers at the following addresses:

Users can also manage some Tracking Tools for mobile applications by deactivating them through the appropriate device settings, such as the advertising settings for mobile devices or the settings related to tracking in general (Users can consult the device settings to identify the relevant one).

Initiatives of the advertising industry for the management of consents

Notwithstanding the foregoing, Users are informed of the possibility of using the information available on YourOnlineChoices (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided in this document.

The Digital Advertising Alliance also provides an application called AppChoices which helps Users control behavioural advertising on mobile applications.

Data Controller

CRM srl, VAT number 02318460397, Via Palazzone 27, 48015 - Cervia (RA)

Data Controller reference: andrea.balconi@crm-movimentazione.it

Since the use of third-party Tracking Tools on www.crm-movimentazione.it cannot be completely controlled by the Owner, any specific reference to third-party Tracking Tools is to be considered indicative. To obtain complete information, Users are kindly invited to consult the privacy policy of the respective third-party services listed in this document.

Given the objective complexity of identifying tracking technologies, Users are invited to contact the Data Controller if they wish to receive further information regarding the use of these technologies on www.crm-movimentazione.it.

Definitions and legal references

Personal Data (or Data)

Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data

This information is collected automatically through www.crm-movimentazione.it (also from third-party applications integrated into www.crm-movimentazione.it), including: IP addresses or domain names of the computers used by the User who connects with www.crm-movimentazione.it, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the site, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

User

The individual using www.crm-movimentazione.it who, unless otherwise specified, coincides with the Data Subject.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration, and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Owner)

The natural or legal person, or public authority, or the service or any other entity which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of www.crm-movimentazione.it. The Data Controller, unless otherwise specified, is the owner of www.crm-movimentazione.it.

www.crm-movimentazione.it (or this Application)

The hardware or software tool through which the Personal Data of Users are collected and processed.

Service

The service provided by www.crm-movimentazione.it as defined in the relative terms (if available) and on this site / application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

Cookies

Cookies are Tracking Tools which consist of small pieces of data stored in the User's browser.

Tracking Tool

By Tracking Tool, we mean any technology - e.g., Cookies, unique identifiers, web beacons, integrated scripts, e-tags, and fingerprinting - which allow users to be tracked, for example by collecting or saving information on the User's device.

Legal references

This privacy statement is based on multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement applies exclusively to www.crm-movimentazione.it.

Last update: March 30, 2021